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Terms of Use
Chatbot & Live Chat


BASF SE, Carl-Bosch-Straße 38, 67056 Ludwigshafen/Rhein, Germany (hereinafter referred to as "BASF" or "We") provides you with a recruiting chat on the career pages of On behalf of BASF, the service is jointly offered by optimise-it GmbH (user interface and live chat) and jobpal Ltd. (Chatbot).

Our recruiting chat supports you 24/7 with general questions regarding your application and BASF as an employer as well as with the search for suitable job offers. If the chatbot cannot answer your request, your request will be forwarded to the live chat: During service hours, our Talent Acquisition team in Berlin answers your request personally. Currently, it is not possible to apply for a job posting via the recruiting chat.

The chat always takes place bilaterally, other users cannot read the conversation. Apart from the costs for an internet connection, there are no charges.

The following conditions apply to the use of the recruiting chat, i.e. the online consultation with the help of the chatbot or live chat. BASF is entitled to any rights to or from the platform.

Please read the following terms of use before starting a chat.

After clicking on the “BASF Recruiting Chat”, the chat interface opens, and you will be greeted and informed about the terms of use. You accept the terms of use if you have submitted a question in the chat or if you click on one of the buttons displayed in the selection menu of the chat. You can end the chat at any time by closing the open window of the chat dialog. You can revoke your consent at any time.

The posting or any other provision of unlawful, criminal, abusive, obscene, vulgar, slanderous, hateful, threatening, abusive, harmful to minors, discriminatory, racist, hateful, sexually-oriented, pornographic or otherwise objectionable material, who violate the rights of other persons - in particular infringe copyright or other intellectual property rights which could damage the reputation of BASF or BASF Group companies or their respective representatives or which violate applicable law - in a chat is prohibited.

BASF may end a recruiting chat or discontinue the offer at any time. There is no legal entitlement to a consulting chat. 

BASF provides online advice using a chat with reasonable care and in existing form. BASF makes no warranties, representations, guarantees or other representations whatsoever as to the validity, accuracy, reliability or completeness of the BASF Content or the Advisory or Dialogue Content or as to the availability or availability of the advice offered.

In principle, BASF is liable for damages in accordance with the statutory provisions. In the event of a simple negligent breach of material contractual obligations, BASF's liability shall, however, be limited to compensation for typically foreseeable damages. In the case of a simple negligent breach of non-essential contractual obligations, BASF assumes no liability. The above limitations of liability do not apply in the event of death, personal injury or damage to health.

BASF may change these Terms of Use at any time without notice. The amended Terms shall become effective upon publication. The continued use of the Site by the User constitutes his/her continued acceptance of the modified Terms of Use.

BASF may, in its sole discretion and without liability, modify and/or discontinue operation of all or portions of this site at any time without notice and assumes no responsibility to update the site.

Date of Privacy Policy

This privacy policy is dated: February 2019