Stakeholder Engagement

For BASF, it is important to have a continuous dialog with various stakeholder groups. We leverage the expertise of our stakeholders in our own advisory bodies, global networks and worldwide initiatives. The importance and long tradition of stakeholder engagement for BASF can be seen, for example, in the fact that we have been a founding member of the U.N. Global Compact since more than 20 years ago. As member of the U.N. Global Compact, we consistently support responsible business and the Sustainable Development Goals. In addition, BASF has established a new stakeholder engagement format with the Sustainability Lab. The Sustainability Lab is a further development of the Stakeholder Advisory Council. In the Sustainability Lab, BASF is now deepening specific sustainability topics, because sustainability topics are becoming ever more complex. At the first meeting, the participants worked out what BASF and other stakeholders can do to contribute to a successful energy transition.


The following table now shows numerous examples of our stakeholder engagement as well as selected results.

Commercial Stakeholders

Stakeholder Expectations Key Engagement Formats Exemplary Results & Achievements
  • Attractive prices
  • Innovative and sustainable solutions
  • Reliable partner
  • ~50 strategic customer networks
  • Customer-specific business models based on i.e., TripleS methodology
  • Product Carbon Footprints of ~45,000 sales products calculated to create CO2 transparency for us and our customers
  • Offering innovative products and solutions supporting our customers to achieve their sustainability goals
  • Quality Management System focused on customer satisfaction
  • Pursuing decentralized certification approach for business units and subsidiaries according to international standards, such as ISO 9001, GMP, considering our customers’ requirements

Stakeholder Expectations Key Engagement Formats Exemplary Results & Achievements
  • Fair and reliable business relationships
  • Support in complying with our Supplier Code of Conduct
  • Supplier CO2 Management Program
  • Supplier Code of Conduct
  • Audits & Trainings
  • Joint initiatives with suppliers and partners
  • Sustainability-oriented supply chain due diligence management
  • Supplier diversity programs in North and South America
  • 668 suppliers assessed by BASF as part of Together for Sustainability (TfS) framework; 2,100 participants at TfS trainings
  • Cobalt for Development initiative: Improving working and living conditions for artisanal miners in the Democratic Republic of Congo
  • Responsible Lithium Partnership with BMW, Mercedes-Benz, Volkswagen, Daimler Truck, Fairphone and GIZ
  • Responsibly Active program bundles activities in area of bioactives (i.e., argan and moringa supply chains)
  • Collaborating in TfS on standardizing calculation methods of Scope 3 greenhouse gas emissions in the supply chain and on digital exchange platform for Product Carbon Footprint data

Stakeholder Expectations Key Engagement Formats Exemplary Results & Achievements
  • Attractive dividend yield
  • Strong long-term share performance
  • Transparency and risk minimization
  • Events with institutional investors, rating agencies and retail investors (one-on-one meetings, roadshows, conferences, informational events)
  • Active participation in ESG ratings
  • Participation in numerous ESG events and conference calls in 2023
  • Investor Update event on differentiated steering and new climate targets to reduce Scope 3.1 emissions on December 7, 2023
  • CDP disclosure: Leadership status achieved in 2023 in “Climate,” “Water” and “Forests” categories
  • Renewed Prime status in the ISS ESG rating from Institutional Shareholder Services (ISS), placed in the top 10% of the companies assessed
  • Sustainalytics’ ESG Risk Rating: BASF belongs to the best category for “diversified chemicals” with a medium ESG risk and was recognized for its risk management, for example, in the areas of CO2 emissions, wastewater and waste, and occupational health and safety
  • “Investors’ Darling” prize for sustainability communication from Manager Magazin

Non-commercial Stakeholders

Stakeholder Expectations Key Engagement Exemplary Results & Achievements
  • Attractive and fair employer
  • Health protection
  • Opportunities for professional develop­ment
  • Employee engagement: Global employee surveys
  • Regular leadership feedback
  • ‘Continuous Meaningful Conversations’ between leaders and employees, annual employee dialog
  • Trust-based cooperation with employee representatives
  • Occupational safety initiatives & networks
  • Employee engagement goal: More than 80% of our employees feel that at BASF, they can thrive and perform at their best, engagement index of 79% in 2023
  • Global target to promote female leadership, increase proportion of women in leadership positions to 30% by 2030: 28.4% female leaders with disciplinary responsibility at the end of 2023
  • Health Performance Index: 0,96
  • Regularly reviewed safety concepts, emergency systems, and crisis management structures
  • Group-wide compliance program ensures adherence to legal regulations, company‘s internal guidelines and ethical business practices
  • 64 internal audits on adherence to compliance standards
  • > 122,000 participants in compliance trainings

Stakeholder Expectations Key Engagement Exemplary Results & Achievements
  • Safe, disruption-free operations
  • Attractive jobs
  • Support for local communities
  • Societal Engagement
  • Community Advisory Panels (CAPs)
  • €37 mio investment in Societal Engagement activities at BASF sites around the world to support future health, skills, and resources for a sustainable future
  • For 26 years now, children and young people in 45 countries have been able to take part in experiments in BASF Kids’ Labs. The Virtual Lab program was expanded to include the ProtAct17 app.
  • Eight Starting Ventures projects empower people from low-income communities to improve their economic opportunities and quality of life
  • BASF Stiftung is active in the area of international development cooperation as well as disaster relief management e.g., with an employee donation campaign which collected €1.6 mio to support people in Turkey and Syria following the earthquakes in 2023
  • Community Advisory Panels offer a continuous forum for open dialog with local communities at our sites
  • In the “Young Voices for a Sustainable Future” project more than 1,000 young people from eight countries supported by more than 100 BASF employees were able to address the impacts of climate change in their communities with their ideas.

Stakeholder Expectations Key Engagement Exemplary Results & Achievements
  • Jobs and taxes
  • Responsible and trustworthy partner
  • Production of safe products in compliance with environmental and social standards
  • Sustainabaility Lab
  • Advisory Councils
  • Multi-stakeholder initiatives
  • Sustainability networks
  • Sustainability Lab: introduced as new stakeholder engagement format, focus in 2023 on energy transition
  • Human Rights Advisory Council: systematic integration of external expertise to advance BASF`s human rights management
  • Nature Advisory Council: newly established to obtain independent perspectives on our activities related to nature and biodiversity topics
  • Active participation in various sustainability networks and platforms (UN Global Compact, WBCSD, Alliance to End Plastic Waste (AEPW))
  • Co-foundation of Global Battery Alliance (GBA) – development of standards and tools to create a sustainable value chain for batteries
  • Meaningful and systematic interaction with NGOs and civil society
  • Political dialog: political advocacy conducted in accordance with transparent guidelines and our publicly stated positions
  • Regularly exchange with government departments, members of parliament and other stakeholders in many countries