a. Data processing and purposes
We have integrated the chatbot "Anilina" on our BASF career website. This is a service of jobpal Ltd, Third Floor, 20 Old Bailey, EC4M 7AN London and optimize-it GmbH, Kehrwieder 9, 20457 Hamburg. The chatbot and the associated data processing will only be started if you have previously either clicked the "Accept All Cookies" button in the cookie banner or activated "Functional Cookies" in the Privacy Preference Center. By default, "Anilina" is not loaded and therefore no personal data is collected from you.
If you reject the use of cookies in the cookie banner or have only activated "absolutely necessary cookies" in the privacy preference centre, we will show you a preview image of "Anilina" on our BASF careers website, but this does not set any cookies and therefore does not process any of your personal data. When you interact with the "Anilina" thumbnail to start the chatbot, we check whether you have consented to the use of "functional cookies". If this is not the case, we will ask you to consent to the use of "functional" cookies, as the "Anilina" chatbot will only work if "functional cookies" are allowed to be used.
Our chatbot supports you around the clock with general questions about applications and about BASF as an employer as well as with the search for suitable job offers as self-marketing. If the chatbot cannot answer your request, it will be passed on to the LiveChat from our BASF Talent Acquisition-Team.
The participation in a chat is voluntary and possible without registration via the BASF career website. You alone decide which personal data you disclose about yourself in the consulting chat. There is no need to tell us your name. The data provided by you will be processed exclusively for the purpose of carrying out the consultation and its quality assurance. Only data which is necessary to provide our consulting service or to handle your request will be used. This data will not be processed by besides anyone else than the service providers mentioned above and us.
The transfer of the data is encrypted. Technical and organizational security measures are used to protect the data from intentional or accidental manipulation, access by unauthorized persons, changes, loss and destruction.
b. Legal basis
The legal basis for the processing of the data you have voluntarily provided us within the chat is your consent in accordance with Art. 6 para. 1 sentence 1 lit. a GDPR. You give us this consent by accepting the necessary cookies.
Insofar as the chat is in connection with a potential application to BASF, the legal basis for processing is Art. 6 Para. 1 sentence 1 lit. b) GDPR. Here we use your personal data only to answer your questions. The chat record will not be linked to a concrete application.
Apart from that, we use your information for quality assurance purposes. As far as possible, we will anonymous them. If this cannot be done, we will process your personal data on the basis of Art. 6 Para. 1 sentence 1 lit. f) GDPR. Our legitimate interest in processing the data collected lies in the continuous improvement of our service within the framework of the chat.
c. Storage period
The chat record and its associated metadata will be deleted or blocked as soon as the purpose for which it was stored ceases to apply. Furthermore, data may be stored if this has been provided for by the European or national legislator in EU regulations, laws or other regulations to which the person responsible is subject. Data will also be deleted or made unavailable when a storage period prescribed by the above-mentioned provisions expires, unless there is a need to continue storing the data for the purpose of concluding or fulfilling a contract.
In case of a consent, you have the right to revoke such consent at any time, without affecting the lawfulness of the processing carried out on the basis of the consent until revocation. Please inform your respective contact partner at our company about this.